To get started: You will be receiving an email which contains a link to login. If you misplaced this email or the link has expired, go to
www.concursolutions.com. Enter your login ID and click the Forgot Password link so the system can send you a new email. If you do not know your login ID, contact your administrators,
Tim Szink or
Lisa Brainard. As a reminder, once you have changed your password, keep it private. No Eagle Family Foods Group employee should ever ask you for your Concur password, nor should you share it with any other employee. Please be sure to complete your user profile for both travel and expense immediately.
To learn to use the new system: You can access
training guides and demonstrations. Access this training as many times as you want to become familiar with Concur Standard.
Currently, a general travel policy guideline can be found online under Travel Policy at the bottom of Concur website page. Please know a formal Eagle Family Foods Group Travel and Expense Policy will be provided in the future. Employees with a corporate card should begin using Concur immediately. For employees without credit cards, please continue to use the current expense reimbursement method. Please be advised that Managers are required to review and approve all expenses.
If you need assistance from a live person regarding travel, call the V.I.P Travel of Wooster, Inc. help desk at: (330) 264-5554 or (800) 232-6000, from 8:00 AM to 5:00 PM, EST. For after-hours emergency services, call Agent 24 at (800) 823-2588 and provide calling code AF9J.
Tim Szink and Lisa Brainard are the internal Eagle administrators for Concur and can also provide assistance.
Thank you everyone for your support.